Collection Executives

Job Location: Dehradun / Rishikesh / Mussoorie

Position: Collection Executive

Experience: 0-1 Yrs

Qualification

High school diploma; Associate’s/Bachelor’s degree is a plus

Role description

Monitor accounts to identify outstanding debts.

investigate historical data for each debt or bill.

Find and contact clients to ask about their overdue payments.

Take actions to encourage timely debt payments.

Process payments and refunds.

Resolve billing and customer credit issues.

Update account status records and collection efforts.

Report on collection activity and accounts receivable status.

Proven experience as a Collection Specialist or similar role.

Key Skills

Knowledge of billing procedures and collection techniques (e.g. skip tracing).

Working knowledge of MS Office and databases.

Comfortable working with targets.

Patience and ability to manage stress.

Excellent communication skills (written and oral).

Skilled in negotiation.

Problem-solving skills.

Good to Have

General Traits

The incumbent should display following traits

Must be a team player

Good analytical and problem solving skills.

Must possess good communication skills; written and oral

Self-motivated individual.

Salary: Up to 1.2 Lakh per annum